The market trends depict that the significant factors driving the growth of Conversational AI are an upsurge in demand for AI-powered customer support services, omnichannel deployment, and reduced chatbot development costs. The accelerating demand for scalable, easy-to-use, and cost-effective conversational AI solutions is most likely to augment the growth of the technology market worldwide. Therefore, we have brought you the ten most efficient and effective conversational AI platforms to look out for in 2022. BotXO is a leading Conversational AI solution provider that delivers a powerful AI Chatbot Builder to companies worldwide. The company's chatbots and virtual assistants serve users within e-commerce and customer service in a multitude of industries including consumer electronics, fashion, municipalities and government organizations, banking, universities, insurances, transport, travel, healthcare, among others.

Conversational artificial intelligence has the potential to change the way you provide customer support. This technology can simulate human-computer interactions. These platforms may be a game-changer for your customer care staff because of their clever features. However, to receive the top-tier help that AI can provide, you must first choose the top conversational AI platforms for your company. Conversational AI platforms have a wide range of corporate applications, including client acquisition and retention.

Choosing a conversational AI platform is a daunting task with a lot of noise and hyperbole surrounding it. Tools for designing and deploying conversational AI applications are getting easier and better, and some have focused their design around user experience. We took our best shot at evaluating and summarizing the list of top platforms that Gartner Research included in their 2019 Market Guide for Conversational Platforms. Gartner evaluated over 1,000 platforms and widdled the market down to 20 top platforms in 2018. In 2019, Gartner narrowed their list to 16 platforms, noting that the majority of today's market is "very simple platforms using modified open-source components to deliver simple question and answer chatbots."